Article Management System Legal & policies
The standards we publish to, our agreements, and how the service is delivered — in one place. Every document below is readable here; the two reference works are also downloadable as PDFs.
Refund Policy - Journal Editors
Last updated 18 Sep 2026
This Refund Policy explains how refunds are handled for journal editors using Article Management System, operated by Technology Fist.
A new AMS licence is refundable in full within 14 days of purchase provided the journal has not been made public and no submissions have been received; after that, hosting and renewal fees are non-refundable once provisioned or applied. The one-time venue publishing setup fee is non-refundable once your proceedings page has been activated. The per-published-paper processing fee is charged only when a paper is actually published, and is refundable only if the paper is withdrawn before its DOI is registered.
- Refund requests, where applicable, should be raised with the relevant conference/journal in the first instance, and with Technology Fist for platform-level (hosting/renewal/publication) fees.
- Approved refunds are returned using the same payment method used for the original payment, where technically possible.
- This policy does not affect any statutory rights you may have under the law that applies to you.
Where a purchase is processed by a Merchant of Record, refunds are processed by that Merchant of Record in accordance with its applicable buyer terms, applicable law, and this policy where applicable.